Claudia Ku CPA, CA is fully committed to providing all services in such a way that the independence and dignity of persons with disability is respected. It is important to us that everyone receives the same quality of services, and that access to those services is not restricted as a result of disability.
Our firm demonstrates our commitment in this regard in the following ways:
Communication – We will endeavor to communicate in ways that take into account needs created by disability.
Assistive devices – Our premises accommodate such devices and the staff members who are responsible for greeting visitors on a regular basis are familiar with such devices.
Use of registered service animals and support persons – Clients or visitors are welcome to be assisted by service animals or support people at any time.
Notice of temporary disruption – In the unlikely event that access to our premises is restricted in some way, we will endeavor to provide as much notice in that regard as possible. This notice will set out alternative facilities or services available, as appropriate.
Training and Internal Communication – All firm members have been provided a summary of the requirements under AODA and the spirit behind the legislation. Training is provided as needed for new employees. We maintain records of all such training. Most importantly, our proprietor, Claudia Ku, and employees are fully supportive of the rights of people with disabilities and are committed to conducting our day to day business in such a way that dignity and independence for all are maintained at all times.